This is part of our responsibility under Know Your Customer (KYC) regulations. These regulations require the collection of information from customers when paying out funds. As a marketplace that transfers money from one person to another, we’re obligated by law to ask for this information.
Whats happens if I don’t share this information?
Payouts to you will be paused. The money will be held in escrow until the requested information is completed.
How does TicketSwap save my data / details?
This data is used solely for verification purposes and doesn’t get stored.
What will TicketSwap do with my data / details?
We send this data to our payment provider Stripe. Stripe is a bank and therefore authorised by law to perform the KYC verification.