How can we help you?

    How do I fill in my bank account details?

    In order to pay out the money to your bank account we need your IBAN (International Bank Account Number).

    You can change your bank account details in the process of selling your ticket or if you ever sold before you can do it from your account as well.

    Whenever you did not sell before, you can change your bank account details in the last step of the selling process. Whenever you get to the summary of your listing, you can click on "Payout information" and that will allow you to update your bank account details.

    When you have already sold tickets, and want to change your bank account details, you can change your bank account details via the following link:
    https://www.ticketswap.com/profile/change-payout-information


    If you don't know your IBAN, please use this IBAN Calculator to calculate your IBAN.