How can we help you?

    Why does your website give me an error message when uploading my tickets?

    Was the message below the error message you've received when uploading your tickets?



    The issue is most likely that you have seperated this ticket from the original file as there are more tickets in the file than you want to sell. Don't worry! Please upload the original file with all tickets and you are able to select in the next step which tickets you want to sell and which ones you don't want to sell.

    It's also possible that you get this error whenever the pdf file is saved under a different name than the original name. Please make sure that the name of the file did not change. Whenever the name of the file is changed, we miss critical information for our security checks. Therefore we don't accept files where we can't complete those checks.

    Solution: Make sure to download the ticket once again from the email or from your account and save it without adjusting anything. Then upload that ticket on TicketSwap.

    More than 4,200,000 happy users from over 20 different countries!

    Kim

    Merci, de avond was geslaagd πŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸ»

    Yvette

    Works great. Quick and reliable. Perfect

    Arjan

    It worked great. Original tickets. Easy interface. Perfect

    Angel

    Why send a notification "1 available ticket" when there is a private listing?

    Aleks

    thanks for this app. buying tickets is more secure and never have a problem with it.

    r.

    helemaal geweldig, werkt super gemakkelijk. toppie

    Nej

    Super goede klantenservice !!

    Danielle

    So easy, really enjoy that you can use Apple Pay.

    Niall

    App and process worked well. Relatively low fees compared to other options.

    Remko

    Meer dan prima manier om tickets te verkopen of aan te kopen. Ook een prima klantenservice!

    Emiliano

    Everything worked perfect with the ticket. easy and fast! recommended

    Gerard

    Easy to use, straight forward, fair.

    Inge

    Ik kon alleen betalen met een credit card, dat maakt het wel iets lastiger

    Nona

    Everything worked really well!

    Nona

    Everything worked really well!

    Maxime

    trop de gens utilise des macro impossible d'avoir le temps d'acheter les billets

    sil

    top binnen half uurtje weg de tickets...goed geregeld

    Dwayne

    Eerste kennismaking met ticketswap en direct tickets gekocht :) uiterst tevreden!!!

    Kevin

    Reliable and effective customer service!

    Kevin

    Reliable and nice customer service.

    Kim

    Merci, de avond was geslaagd πŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸ»

    Yvette

    Works great. Quick and reliable. Perfect

    Arjan

    It worked great. Original tickets. Easy interface. Perfect

    Angel

    Why send a notification "1 available ticket" when there is a private listing?

    Aleks

    thanks for this app. buying tickets is more secure and never have a problem with it.

    r.

    helemaal geweldig, werkt super gemakkelijk. toppie

    Nej

    Super goede klantenservice !!

    Danielle

    So easy, really enjoy that you can use Apple Pay.

    Niall

    App and process worked well. Relatively low fees compared to other options.

    Remko

    Meer dan prima manier om tickets te verkopen of aan te kopen. Ook een prima klantenservice!

    Emiliano

    Everything worked perfect with the ticket. easy and fast! recommended

    Gerard

    Easy to use, straight forward, fair.

    Inge

    Ik kon alleen betalen met een credit card, dat maakt het wel iets lastiger

    Nona

    Everything worked really well!

    Nona

    Everything worked really well!

    Maxime

    trop de gens utilise des macro impossible d'avoir le temps d'acheter les billets

    sil

    top binnen half uurtje weg de tickets...goed geregeld

    Dwayne

    Eerste kennismaking met ticketswap en direct tickets gekocht :) uiterst tevreden!!!

    Kevin

    Reliable and effective customer service!

    Kevin

    Reliable and nice customer service.

    Kim

    Merci, de avond was geslaagd πŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸ»

    Yvette

    Works great. Quick and reliable. Perfect

    Arjan

    It worked great. Original tickets. Easy interface. Perfect

    Angel

    Why send a notification "1 available ticket" when there is a private listing?

    Aleks

    thanks for this app. buying tickets is more secure and never have a problem with it.

    r.

    helemaal geweldig, werkt super gemakkelijk. toppie

    Nej

    Super goede klantenservice !!

    Danielle

    So easy, really enjoy that you can use Apple Pay.

    Niall

    App and process worked well. Relatively low fees compared to other options.

    Remko

    Meer dan prima manier om tickets te verkopen of aan te kopen. Ook een prima klantenservice!

    Emiliano

    Everything worked perfect with the ticket. easy and fast! recommended

    Gerard

    Easy to use, straight forward, fair.

    Inge

    Ik kon alleen betalen met een credit card, dat maakt het wel iets lastiger

    Nona

    Everything worked really well!

    Nona

    Everything worked really well!

    Maxime

    trop de gens utilise des macro impossible d'avoir le temps d'acheter les billets

    sil

    top binnen half uurtje weg de tickets...goed geregeld

    Dwayne

    Eerste kennismaking met ticketswap en direct tickets gekocht :) uiterst tevreden!!!

    Kevin

    Reliable and effective customer service!

    Kevin

    Reliable and nice customer service.