How can we help you?

    I received an alert for a ticket I want, but it says someone else is already paying. Why is that?

    When an event is very popular, many people like you try to catch that one ticket that’s just become available. Sometimes there are over 10,000 people looking for a ticket. The first one to hit the 'buy' button, gets the tickets. You can imagine we are talking about a matter of milliseconds here. We understand this can be frustrating, but please keep trying! Usually, as the start of the event approaches, more tickets are offered.