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What to do in case your event got cancelled or postponed.
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Can I use an unsold ticket myself?

Yes, but it is really important that you delete your listing on TicketSwap first☝! Someone can buy your tickets last minute or even when the event has already started, and then they won't be able to get in.

So if you decide to use or give away your tickets; please remove them from TicketSwap first! This can be done in a heartbeat via My offered tickets.

If you neglect to do this and your buyer via TicketSwap is denied at the entrance because of this, we'll request you to refund the money you received for this ticket.

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