- Selling price incl. 5% service fee: The selling price a seller set + the 5% service fee a buyer has to pay for the use of TicketSwap.
- Transaction fee: The fee for the transaction, consisting of 3% of the selling price and service fee.
- Original ticket price: The price a seller paid for the original ticket.
Seller: what’s changed?
After your listing is visible online, you will see that the presented price is higher than the selling price that you set up. This is because the 5% service fee and the transaction costs are now included. A potential buyer now clearly sees what price he/she will pay. Don’t worry: the price doesn't change, it's just the way it's set up that has been altered!
Buyer: what’s changed?
As a buyer, you can see directly how much tickets cost including service- and transaction costs. At every listing, you're able to see a breakdown of the pricing information. It shows the original price of the ticket, the price that the seller has set, the 5% service costs and the 3% the transaction costs.
Note: On TicketSwap, you can’t ask more than 20% above face value. Now that we’re including the 5% service fee and 3% transaction costs in the displayed price, it may sometimes seem like the seller exceeds the rule, which is not the case.